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Terms and Conditions

Article 1
- Definitions

 In these conditions apply:

  1. Entrepreneur: the natural or legal products  and / or remote services to the consumer;
  2. Consumer means a natural person not acting in the exercise of professional or business and a distance contract with the entrepreneur;
  3. Distance contract means an agreement whereby part of the entrepreneur by an organized system for distance selling of products and / or services, to conclude the agreement exclusive use of one or more means of distance communication;
  4. Technology for distance communication: means that can be used to conclude a contract without the consumer and trader being in the same area have come together;
  5. Grace period: The period within consumer can exercise his right of withdrawal;
  6. Right of withdrawal: the ability for consumers within the waiting period to see the distance;
  7. Day: calendar;
  8. Transaction Duration: a distance contract relating to a range of products and / or services, the supply and / or purchase is spread over time;
  9. Durable medium: any means that the consumer or business that enables information to him personally is directed to store in a way that future consultation and unaltered reproduction of the stored information.

Article 2 - Identity of the operator

Yamba Sieraden Yamba Jewelry

Telefoonnummer: 020-6158484 maandag t/m vrijdag van 10.00-17.00 Telephone: 020-6158484 Monday to Friday from 10.00-17.00

E-mailadres: info@yamba.nl Email: info@yamba.nl

 KvK number: 27169000

  22 45 32 479 B 01 Tax Number: NL 32 479 22 45 B 01

Article 3 - Applicability

  1. These general conditions apply to every offer of the entrepreneur and any agreement reached at a distance between entrepreneur and consumer.
  2. Before the distance contract is concluded, the text of these general conditions made available to the consumer. If this is not reasonably possible, before the distance is closed, that the general conditions for the entrepreneur to see and at the request of the consumer as quickly as possible, be sent free of charge.

 

Article 4 - The offer

  1. If an offer is a limited duration or subject to conditions, this will be explicitly stated in the offer.
  2. The offer includes a complete and accurate description of the products and / or services The description is sufficiently detailed to allow a proper assessment of the offer by the consumer as possible. If the contractor uses these images are a true reflection of the products and / or services. Obvious mistakes or errors in the offer  do not binding  the entrepreneur.
  3. . Each offer contains such information that the consumer is clear what the rights and obligations, to accepting the offer are attached: This concerns in particular:
    • The price including all  taxes;
    • any costs of delivery;
    •  how the agreement will be achieved and what actions they require;
    •  the method of payment, delivery or performance of the contract;
    • indien de overeenkomst na de totstandkoming wordt gearchiveerd, op welke wijze deze voor de consument te raadplegen i; If the agreement after the adoption is filled, how these consumers to consult;
    • Any language which, in addition to Dutch, the contract may be entered;

Article 5 - The contract

  1. The agreement is subject to the provisions of paragraph 4, concluded at the time of the consumer accepts the offer and meet the corresponding conditions.
  2. If the consumer has accepted offer electronically, the trader will confirm electronically this electronic acceptance of the offer. Until receipt of this acceptance has not been confirmed, the consumer may rescind the contract.
  3. If the agreement is created electronically, the trader will take appropriate technical and organizational measures to protect the electronic transfer of data and he will ensure a secure web environment. If the consumer can pay electronically, the operator should take appropriate safety precautions.
  4. The entrepreneur can - within the law - to inform consumers of its payment obligations, and of all those facts and factors relevant to a sound conclusion regarding the distance contract. If the operator can, as result of this investigation ,to refuse an order or request or put special conditions to the implementation.
  5. The entrepreneur will the product or service to the consumer the following information in writing or in such a way that the consumer in an accessible manner can be stored on a durable data carrier :

the conditions under which the consumers right  of the withdrawal can be exercised, or a clear statement regarding the exclusion of the right of withdrawal;

if the delivered product is defective, which is not the cause of misuse, consumer have to report  this within 1 week by e-mail to the operator. The operator shell , within a reasonable

Article 6 - Right of withdrawal upon delivery of products

1. When purchasing products, the consumer can cancel the  contract without giving any reason for cancelation within seven working days. This period commences on the day following receipt of the product by or on behalf of consumers.

2. During this period the consumer will treat carefully  the product and packaging. He will only to unpack or use the product  as necessary to assess whether he would prefer to retain it.. If he uses his right, he will return the product with all accessories and - if reasonably possible - to its original condition and packaging and return it to the entrepreneur, according to information provided by the operator reasonable and clear instructions.

Article 7 - Costs of withdrawal

  1. If the consumer exercises his right of withdrawal, the cost of the return shipping are for him.
  2. If the consumer has paid an amount, the entrepreneur will return this amount as soon as possible and  no later than 30 days after the return or cancellation.

 

Article 8 - Exclusion of right of withdrawal

  1. If the consumer does not have a right of withdrawal, this can only be excluded by the entrepreneur entrepreneur submitted clearly in the offer, at least in time for the conclusion of the contract .
  2. Exclusion of the right of withdrawal is only possible for products:

That have been made by the entrepreneur to the consumer's specifications;

  1. that are clearly personal in nature;
  2.  which by their nature can not be returned;
  3.  that rapidly decay or become obsolete;
  4. whose price depends on fluctuations in the financial market on which the entrepreneur's control;

Article 9 - The price

During the period mentioned in the offer, the prices of the products and / or services will not increased, except for price changes resulting from changes in tax rates.

  1. Notwithstanding the preceding paragraph, the business products or services whose prices are subject to fluctuations in the financial market and where the operator has no control, with variable prices. These fluctuations possibility should be marked clearly in the offer.

  2. Price increases within 3 months after the conclusion of the contract are only allowed if they result from legislation or regulations.
  3. Price increases from 3 months after the conclusion of the contract are only allowed if the trader has agreed and:
    1. they are the result of laws or provisions;
    2. the consumer has the power to terminate at the date the increase takes effect.
  4. The supply of products or services mentioned prices include VAT.

 

 

Article 10 - Compliance and Warranty

  1. The trader warrants that the products and / or services meet the contract specifications stated in the offer, the reasonable requirements of reliability and / or usefulness and the date of the conclusion of the agreement existing legal provisions and or government regulations.

Article 11 - Delivery and implementation

  1. The trader will take the utmost diligence in receiving and in the execution of orders.
  2. The place of delivery is the address that the consumer has made known to the company.
    . Incorrect address details and the implications for the delivery of the products are not the responsibility of the entrepreneur.
  3. Goods have to be shipped within 30 days, unless a longer delivery has been agreed. If delivery is delayed or if an order is not or only partially carried out, the consumer receives them no later than one month after the order was placed. Consumers in this case the right to terminate the contract without cost.
  4. In case of dissolution in accordance with the preceding paragraph, the operator the amount that consumers paid as soon as possible but no later than 30 days after termination, back pay.
  5. If delivery of an ordered product proves impossible, the trader will endeavor to make,(if costumer so wish), available a replacement item

Article 13 - Payment

  1. All payments relating to supply items must be paid prior to delivery. If payment is not made, then delivery will not take place.
  2. The consumer has the duty to report  immediately to the trader about any inaccuracies in data supplied or specified payment.
  3. In case of default by the consumer, the operator subject to legal restrictions, the right to advance to the consumer reasonable costs  charges.

 

Article 14 - Complaints

  1. The entrepreneur has a well-publicized complaints procedure  and deals with complaints under this complaints procedure.
  2. Complaints about the implementation of the agreement should take place promptly, fully and clearly described and submitted to the entrepreneur, after the consumer has found the defects.
  3. Complaints will be answered  within a period of 14 days from the date of receipt..

Article 15 - Additional or different terms

Additional or different provisions of these terms should not disadvantage the consumer and should be in written form or in such a way that the accessible to the consumer.

 

 

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